"Moving Forward in Times of Uncertainity"
JFK Air Cargo Expo 2012

MARCH 29, 2012

The JFK Air Cargo Association Celebrates its 13th Annual Air Cargo Exposition which will be held at Russo's on the Bay near the New York's premiere gateway of "JFK International Airport."

Opening remarks will be given by Mr. Jerry Spampanato – General Manager of JFK for PANYNJ. Following his remarks this year’s expert panel includes Mr. Bob Caton – Vice President, Leasing & Marketing Director, Prologis Mr. Christian Haug – Regional Director of Sales & Handling, & Lufthansa Cargo, and Mr. Phillip Jensen – Director of Sales & Marketing, Cargo Airport Services will be moderated by Mr. Dan Muscatello – Managing Director of Cargo & Logistics, Landrum & Brown on “Regulatory Impacts and Modal Shifts”

The keynote speaker for the luncheon will be Mr. Michael T. Steen - Executive Vice President & COO, Atlas Air who will be discussing his views on the challenges and opportunities facing our industry.

This year the JFK Air Cargo Association will recognize Ms. Maria Schmucker as its “Person of the Year”

The one day event will have over 40 exhibitors, key sponsors and expected to draw hundreds of industry stakeholders from the Airline, Airport, Freight Forwarding, G.S.A., Handling, Integrators, Properties Regulatory, Security, Trucking, as well as a number of support and ancillary businesses.

We thank this year's key sponsors:

AER LINGUS CARGO
CARGO AIRPORT SERVICES
SBA GLOBAL LOGISTICS SERVICES
CORPORATE LOSS PREVENTION
PROLOGIS

As usual we ask that you please secure your space by clicking at the following link to RSVP:

guest.cvent.com

We are pleased to inform you that we now
alllow you to prepay with Credit Cards!

Fee thru March 23rd 2012: $70.00
Regular fee: $80.00
Door fee: $100.00

NOW AVAILABLE:

PICTURES OF THE AIR CARGO EXPO
held on March 31st, 2011
at
Russo's on the Bay

PHOTOGRAPH GALLERY

HELP WANTED:

We are looking for Air Export Manager in our Miami, New York, Chicago, and Long Beach office.

The Air Export Manager is responsible for leading the Operations Coordinator Group, while ensuring operational excellence, high productivity and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Exception Handling
• Communication to Branch/Overseas
• Updates and verifies Tariffs and Rates in CONTROL
• Update Customer ID/Monitor Credit
• Exercises discretion and independent judgment on a regular basis to direct documentation agents to achieve service center goals
• Responsible for ensuring highest quality and accuracy of document processing
• Responsible for customer satisfaction and customer retention by implementing effective service capabilities
• Responsible for adherence to U.S. customs, TSA, and all other government agencies
• Responsible for general compliance with all trading countries/partners (Rules & Documentation)
• Responsible for staff training
• Ensures that information between customer service, document processing group, and customers flows efficiently and accurately
• Have the ability to provide quotes to customers and other branch offices within a responsible amount of time
• Evaluates staff performance on a regular basis
• Holds regular meetings with staff to discuss problems, issues, ideas for improvement
• Responsible for continuous improvement of service processes to drive gains in quality and productivity
• Communicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt
• Responsible for timely update of milestones
• Assists the day-to-day operations of the export department to ensure that customer requirements are met
• Performs other duties as assigned by management
• Customarily and regularly directs the work of non-exempt staff ensuring timely and accurate processing of documentation operations
• Exercises the authority to hire, discipline, reward or discharge employees

Job Requirements:
QUALIFICATIONS

• Experience in using metrics to manage staff
• Expert knowledge with export operations highly preferred

DESIRED ATTRIBUTES

• Ability to effectively manage other individuals
• Ability to train, set priorities, and instruct others on how to perform tasks
• Excellent interpersonal and communication skills
• Ability to operate in global environment
• Self managing and pro-active
• Ability to work in a team environment
• Strong written and verbal communication skills

Send resumes to david.gross@pacer.com