Bill W. Szymanski
106 Biltmore Boulevard
Massapequa NY 11758, USA
Home Tel 516 795 9173
Fax 516 795 2401
Email: wojtek@optonline.net

OBJECTIVE
A full time position of responsibility in the Airline Industry with opportunity for advancement. Company should be dynamic and have environment where I can fully utilize my skills.

SUMMARY
Over 25 year of leadership and management experience in the aviation industry including operation and interline relationship with proven accomplishments in the following:
- strong interpersonal skills
- decisive, problem solving leadership
- selection and development of high performance teams
- able to negotiate the most economical solutions for an airline ground handling operation and interline partnerships

WORK HISTORY
VP Operations & Interline, Air Europa Airline North America
1988 - until present
Developed and trained operation personnel in corporate and government policies and procedures. Maintained and enhanced very high customer service standards at all North American facilities. Initiated procedures for measuring and evaluation employees' performance. Led the company in on time performance of flights. Participated in budgetary process for the North American operation. Earned yearly bonuses for fiscal responsibility and low employee turnover. Led North American team, which successfully converted Air Europa into highly regarded scheduled carrier, which resulted in greater revenue and profitability for the firm. Awarded commendation from President for my efforts. Developed Air Europa highly profitable interline partnership with leading North American carrier. This effort contributed directly to company bottom line. Innovative program with Continental Airlines solidified company presence in the United States and increased passenger loads by fifteen percent. Managed the negotiations of various handling companies to obtain handling solutions for Air Europa flights operating into JFK, EWR, Miami and Chicago Airports.
These efforts resulted in significant cost saving for the company while maintaining our high standard of customer service and schedule integrity.
Worked diligently with legal department to insure company complete compliance with regulatory matters involving various local, regional and federal Governments Agencies ( FAA, DOT).
Responsible for obtaining necessary permits and clearances form Port Authority. Active participant with Kennedy Airport Management Council where served on an executive task force to improve communications between airlines and airport authority.
Promoted to Vice President North America in 1994.
Manager Stations USA, Air Europa Airlines directly involved in the bringing Air Europa operation into USA with pioneering transatlantic operation of B757 aircraft. Negotiations with managements of various airlines for support of Air Europa charter flights throughout USA and Canada and afterwards supervision of the contractual duties.

Station Manager JFK for ARE & Overseas Handling Company
1986 - 1988
Appointed to Station Manager brought aboard first customers for this newly established handling company into JFK environment. Secured handling contracts and provided ground services for many carriers such as Gulf Air, Transtar and Rich International. Generated revenue of five million dollars in the first eighteen months of operation. Many employees I hired followed me to Air Europa in time.

Station Manager USA, Spantax Airlines
1975 - 1986
Planned and implemented the operation of Spantax Airlines operating into USA with various destinations such as New York, Boston, Miami, Orlando, Chicago, Los Angeles and San Francisco. Reported to Senior Vice President in Spain. Established New York City based reservation office, which booked over eight thousand passengers a month.

Station Manager Pan American World Airways, Warsaw Poland
1970 - 1975
Developed and led airport team for Pan Am when they opened direct service between New York and Warsaw. Integrated well with multi-cultured environment. Participated in many company wide workshops to improve customer service and company internal communications systems. Instituted western management techniques to skeptical nationals, Received numerous job performance commendation from Vice President European Operations. Promoted to Station manager in 1972.

EDUCATION
Bachelor of Art (major - Art, minor - Math) Warsaw University, Poland.
Additional professional education:
Air Traffic Controller (ATC) Warsaw Int. Airport Zarzad Ruchu Lotniczego Warszawa Okecie.
Loadmaster B707/747 passenger and cargo aircraft - Pan American World Airways
Crew Scheduling - Pan American World Airways
ETOP B757 aircraft - Air Europa Airlines
Ground Security Coordinator - FAA
Multi Lingual

PERSONAL
USA Citizen
Married; one child
Health; excellent

IINTERESTS & ACTIVITIES
Travelling, skiing, bicycling and music
Active in various airline organizations

COMPUTER SKILLS
Amadeus, Sabre, Excel, Word Processing, SITA

LICENCES & CERTIFICATES
Loadmaster B707/747
Ground Security Coordinator

AWARDS RECEIVED
General Chairman of ISMC (Interline Managers Conference) Malaga, Spain 1999
President of ISMA (Interline Sales Managers Association) since 1999
President of ASMA (Airline Manager Association) since 2001
Member of KAMCO (Kennedy Airport Managers Council) since 1984

International Sales and Operations Director:

• Expertise in Complex Strategic Sales, Operations and Administration.
• Proven Forecasting, Budgeting and Global Account Management skills.
• Managed Market and Organizational Development, Direct Staff and Introduction of New Products.
• Commended Leadership, Presentation, Negotiation and Advanced Sales Skills.
• Accomplished Project and Team Leader, Income Generator and Change Master.

Accomplishments:

• Oversaw $50 million revenue generation per year.
• Managed $20 million costs per year.
• Collected and cleared $7 million old debt.
• Reduced current debt and days outstanding via process changes.
• Enhanced Productivity and Customer Satisfaction through Distribution and Organizational Change.

Education/Affiliations:

• University Educated and Degreed.
• International Management Development Center Honed Skills.
• Professionally Affiliated, Recognized and Honored.

SUMMARY

Regional Sales Director, with expertise in international Cargo Sales and Operations, forecasting, budgeting, market development, leadership and direct staff management. Commended performance and demonstrated skills in Global Account Management, new product introduction, presentation, negotiation and advanced complex sales skills. Possesses extensive rate and tariff setting experience and performs major client and vendor contracting.

PROFESSIONAL EXPERIENCE

• Oversaw $50 million revenue generation and managed $20 million cost budget annually.
• Managed 13 Sales, Marketing and Administrative staff covering Montreal to Miami. Oversaw 70 operational contract employees.
• Collected and cleared $7 million old debt by organizing and managing Debtor Clean-up project.
• Significantly reduced current debtor position by organizing, managing, and chairing the Administrative Process Team.
• Developed and introduced Service Level Pricing and Time Defined Products to traditional one product airfreight market. Changed industry buying behavior through development and introduction of new products, improved sales techniques and product distribution processes.
• Enhanced productivity and customer satisfaction by introducing, implementing and transitioning staff into a Dynamic Learning Organization. Utilized, trained and coached in concepts including Inter-Dependency Model, individual empowerment and accountabilities.

• Organized, opened and launched two new US gateways.
• Increased sales to $15 million from $1 million per year in each market by effectively marketing and selling new KLM products.
• Managed seven Sales, Customer Service and Administrative staff. Oversaw 40 Operational contract employees.
• Utilized skills in liaising with government and private sector representatives. Negotiated, selected and managed sub-contractors. Interviewed, hired and trained new staff.

• Assisted Regional Manager in organization and management of regional and local Sales and Customer Service staff, marketing and selling standard and specialized product market combinations.
• Generated $20 million in sales revenue and managed $3 million cost budget annually.
• Increased sales 15% each year by effectively managing sales staff of eight in Northeast region.

EDUCATION

EXECUTIVE DEVELOPMENT

PROFESSIONAL RECOGNITION

AWARDS

AFFILIATIONS

Vice President JFK Interline Sales Club
Member of World Trade Clubs, NYC, Detroit, and Minneapolis
Netherlands Consulate Club
Small Business Administration
United States Equestrian Team

COMPUTER PROFICIENCY

Microsoft Office Suite, Excel, PowerPoint, Outlook

BONIFACIO ALTAMIRANO
125-10 Queens Boulevard, Apt. 2201
Kew Gardens, NY 11415-1519
Phone: (718) 830-0492
E-mail: bonifacio@RCN.com

CAREER SUMMARY:

Extensive airline experience in the areas of administration, airport operations and cargo sales management. Demonstrated experience in management and leadership skills. Uniquely effective in public relations, assuring open channel of communication and relationship among management, staff and customers.

EXPERIENCE:

AIR PLUS COMET (03/01-07/01)
Station Manager
Oversee and manage day-to-day operations of station with handling company and act as company liaison between city and airport affairs.

Master Air Cargo, Inc., Division of MAC Logistic Group (02/99-01/01)
Regional Director
Opened New York branch, in charge logistics, sales, marketing and operations.

TRANSBRASIL Airlines Cargo (02/92-12/98)
Regional Sales & Operations Manager
Responsible for all ground operations, cargo sales, handling companies and contracts with over 150 Freight Forwarders into the Brazilian cargo market. Directly in charge of cargo sales productivity in the US northeastern region, solid background in all aircraft operations such as DC8-73F, B747F-100/200/300, DC10-30F, MD-11F; passengers aircraft L1011-500, B747M, DC10-30, MD-11, B767-200/300ER's, AB300-310-320, B757-200. In charge of TR cargo operations & sales at Dulles International Airport.

MARRIOTT JFK Plaza Hotel (02/91-01-92)
Director of Sales & Marketing
Developed and managed dynamic contracts with airlines, corporate associations, government and non-airline related accounts. Directed the sales and promoted hotel services as required.

LADECO Chilean Airlines (04/87-01/91)
Station Manager
Responsibilities included the daily operation of all flights to and from JFK Intl. Airport, coordination of food services catering as well as export and import cargo operations, ramp and flight control. Major accomplishment was a 99% on time flight operation.

AERO-PERU Airlines (01/80-12/85)
Station Manager
Fully responsible of three weekly flight operations. Communication, passengers' service, catering, export/import cargo sales and operations.

Sales & Service Manager NE Region
Developed all sources of revenue within northeaster region sales area in accordance with Aero-Peru sales coverage guidelines.

ARGENTINE Airlines (08/69-12/79)
Accounting Administration Agent
Controlling interline tickets, cargo brokers and travel agencies commission, pro-rate fare, ticket refund, payroll and statistical work.

Flights Control/Passengers Service Agent
Ticket agent, Lost & Found, translator for Spanish and Portuguese speaking passengers with US Customs & Immigration.

EDUCATION:

• University of Buenos Aires - Charca 1100 Buenos Aires (1964-1968) Accounting & Business Administration, Graduated.
• IB Technical School - Ave. de Mayo 970 Buenos Aires (1966-1967) IBM Computer operation and programming, Graduated.
• New York University: American Language Institute (1969-1970) Intensive course in English, Graduated.
• Queens College: Continuing Education Program (1988-1989) Microcomputer programming: Management & Business Programming

ACCOMPLISHMENTS:

Chairman Ground Transportation Committee (KAMMCO) - 1990
Chairman The Latin American Cargo Association of New York 2001

LANGUAGES:

Fluent in English, Spanish and Portuguese.

REFERENCE:
Personal and professional references furnished upon request.

Lucien M. Schroder
2301 Collins Avenue, #303
Miami, Florida 33139
Home: (305) 531-7276; Cell: (561) 306-0707
lucienschroder@aol.com

Profile

Senior business executive with unique combination of strategic, financial, human resource and operating experience with a focus on air transportation, logistics, and supply chain management. Leader with strong background in building organizations through accelerated internal growth, acquisitions, and franchising. Proven track record in running profitable business units and teams, establishing commercial relationships, and managing across functional and geographic lines. Thorough knowledge of and extensive experience in execution of all aspects of the aviation and transportation market in the Americas, having established over twenty-three offices in the region. Initiated and led successful acquisition of a leading regional all-cargo airline. Advisor to Board of Management members on vital strategic and financial matters, including determining and repositioning business strategies. Experienced in entrepreneurial ventures active in the logistics industry.

Experience

Entrepreneurial co-founder of business venture seeking to develop a unique distribution and logistics channel for perishable products for the North American market. Developed and initiated comprehensive business plan. Oversaw capital formation and equity partnerships, and structured operations and alliances.

• Prepared detailed plans necessary to raise $15 million of initial venture capital.
• Secured partnerships with US supermarkets and extended relationships with main transportation companies, with the goal of servicing 70% of the attainable market.
• Developed venture capital sources, equity relationships and strategic partner alliances.
• Conducted market research and managed partners through development phases.
• Created company culture, mission and values. Recruited management and support staff.
• Development of sales structure to reach sales budget and profitability objectives.
• Developed all accounting and financial reporting policies and procedures for a new corporate entity.

Officer of Martinair Holland, a $700 million Dutch based privately held passenger and cargo airline. Member of executive and operating committees reporting directly to Amsterdam based CEO. Bottom-line responsibility for all activities in The Americas generating $130 million sales with 2 divisions through 33 owned and franchised locations employing 500 plus associates. Actively involved in all aspects of company operations from strategic direction, sales and business development to finance, human resources, IT, and operations. Appointed leader of executive committee overseeing major activities of majority owned regional all cargo airline with $110 million sales employing 550 associates.

• Through internal operations and acquisition increased revenue from $120 million to $240 million.
• Provided strategic and operational leadership to transform organization to market leadership in most targeted regional markets.
• Developed program that deployed intra-regional capacity generating revenues of $30 million.
• Reengineered the full organization to reflect effective and modern business practices.
• Developed quality control and security programs to increase service levels and improve business focus.
• Implemented key human resource initiatives creating a solid foundation for further rapid future growth.

Developed and spearheaded all business operations, including human resources, information technology, accounting and reporting systems, financial modeling and analysis and marketing and sales initiatives.

• Through internal operations increased revenue from $17 million to $100 million.
• Established network of twenty-three branch offices in North and Latin America.
• Created and implemented unique supply chain logistics solutions for major clients, mostly active in perishables industry.
• Reengineered finance, sales, and operations functions that resulted in $10 million savings.

Managed strategic planning and development, including partnerships and alliances as well as marketing and sales.

• Developed and implemented marketing plan resulting in compounded annual revenue growth of over 35 percent.
• Developed sales network to accomplish sales budget and profitability objectives.
• Effectively negotiated contract renewals and expansion of services with several major new clients increasing revenue diversity.
• Evaluated the effectiveness of the relationships with contracted providers and identified areas for improvement.

2nd Lieutenant and Platoon Commander with a six month U.N. mission in Cambodia. Graduated second in class. Honorable discharge as First Lieutenant.

Education

Board Memberships

John W. Trutt
48 Cumberland Street
Rockville Centre, NY 11570
jwtrutt@yahoo.com

Home: (305) 763-1593

Cell: (516) 532-4782

Summary

Business Development, Sales, Logistics and Operations Management Professional. Expertise in all aspects of the transportation industry, including managing terminals, sales and operations departments, negotiating rates and services with vendors and managing and servicing global accounts. Managed staff of up to 120.

Professional Experience

Senior Logistic Analyst, Shift Manager

Responsible for the logistical and administrative support for the Mobile and Permanent Screening Force at JFK Airport.

Regional Cargo Sales Manager

Responsible for the sales and service of outbound shippers in the Northeast United States.

• Increased outbound revenue over 200%
• Maintained and increased business from existing customer base.
• Increased customer base.
• Developed new profitable, competitive tariff.

Direct Sales and Operations to increase revenue and profit, from importers and exporters in the Region.

• Consistently increased market share while exceeding sales forecast by 25% annually.
• Increased market share to 40% from 23% in the Chilean market, making BAX number one in Chile by negotiating and acquiring the largest exporter of perishable products from Chile.
• Improved on time performance from 85% to 98% by performing on time delivery studies and working with Operations Management to implement new systems.
• Reduced overall cost 18% by negotiating cost reduction programs with several airlines.

Managed sales and operations with P&L responsibility at JFK terminal. Supervised staff of 120.

• Received award for most improved profit/cost ratio of 150 terminals in the North American network.
• Exceeded sales forecasts each year.
• Improved productivity by realigning job responsibility and shifts.
• Reduced costs 25% annually by negotiating cost reduction program with cartage companies for pick-ups and deliveries.

Responsible for Global Accounts in the Eastern Division

• Exceeded sales goal by 25%.
• Increased export revenue 30% by winning Eastern Division's largest account.

Directed customer and sales, managed staff of 22.

• Exceeded sales targets by an average of 15% for each of the three years.
• Improved customer retention rate to 95% from 75% by implementing enhanced customer satisfaction programs with Operations Management.

Responsible for sales and service of targeted accounts in territory.

• Increased market share by 40% each year.

Responsible for passenger and cargo sales. Serviced major accounts such as AT&T and Western Electric.

• More than doubled sales plan during the two-year period.
• Initiated inter line agreements with domestic airlines, improving service to passengers.
• Reduced cost 30% by negotiating trucking contracts for line haul to and from JFK

Managed daily workflow of documentation department related to import, export, tracing and auditing. Directed staff of 25.

• Organized formal training programs for personnel relating to function and scope of cargo division. Reduced billing errors, claims and improper handling of dangerous goods.
• Reorganized documentation department for improved customer satisfaction, by reducing turn around time for documentation.
• Ensured compliance with U.S. Customs and FAA regulations.

Education

Nassau Community College, Uniondale, NY

Professional Development

Seminars include:
Human Relations Training
Miller Hieman - Strategic Selling
Import Export Training
Dangerous Goods Training

Professional Memberships

North Carolina Traffic Association

Produce Marketing Association

BRENDAN M. FURLONG
2 Arthur Place - Middleton, NJ 07748
(732) 671-0236 - bfurlong22@yahoo.com

Results-Driven Management Professional

Sales/Marketing * Relationship Management * Operations * Cost Control

• Background encompasses more than 20 years of successful management experience; instrumental in increasing sales and profits in domestic and international markets within competitive industries.
• Innovative, resourceful, and driven; proven ability to streamline processes and create new systems to increase operational efficiency, eliminate redundancies, and reduce costs.
• Strong leadership qualities; able to direct, motivate, and supervise personnel to maximize productivity.
• An effective communicator with the ability to develop trusting, long-term relationships with key accounts.

PROFESSIONAL EXPERIENCE:

Recruited by this startup transportation/logistics company to develop a comprehensive sales, marketing, and operational infrastructure. Developed marketing strategies to establish an active client base, capture market share, and penetrate a highly competitive field.

• Established relationships with commercial defense contractors and military depots; played a key role in negotiating and securing contracts with the U.S. Army, Marines, Air Force, and Navy.
• Worked collaboratively with company President and Executive Vice President in creating logistical strategies to coordinate the movement of materials into Iraq and Afghanistan.
• Reduced logistical and operational costs 15% through effective negotiations with transportation companies.
• Generated $250,000 in revenue in the first three months through marketing, networking, and prospecting.
• Recruited, developed, and managed a highly motivated and productive national sales team.

Responsible for the day-to-day management of the New York station for a $250 million third party logistics provider. Oversaw sales, marketing, operations, and accounting functions. Annual revenue for the station ranged up to $5 million. Provided leadership to 15 station employees.

• Increased market share 5% within 18 months through the development of aggressive sales and marketing strategies; increased sales volume $2 million while reducing overall costs 3%.
• Leveraged extensive knowledge in the global freight market to identify and capitalize on new business opportunities; substantially increased account penetration for several key clients.
• Created and executed global marketing strategies that expanded opportunities into the European marketplace.
• Monitored all station operations to ensure compliance with company policies and government regulations.
• Streamlined operations and ensured the proper placement of staff, resulting in increased overall efficiency.

Planned, coordinated, and directed all sales, marketing, and operational functions for an aircraft supplier. Introduced and marketed services to airlines. Secured accounts with several major international accounts including Korean Airlines, Asiana Air, and China Airlines.

• Successfully penetrated the Asian market, which resulted in a $25 million increase in annual sales volume.
• Increased revenue by selling charter services to brokers and commercial companies; instrumental in landing accounts with major corporations including Toyota and Microsoft.
• Increased revenue by developing innovative “partnership program;” secured agreements with major airlines including Turkish Air, Polar Air, Eva Air, and Asiana Air.
• Originally hired as Manager of Product Development; promoted to General Manager for consistent results.

Directly accountable for sales, market development, and operations for all seven North American stations for a Taiwan-based passenger and cargo airline. Provided leadership to 100 sales, service, and administrative personnel. Annual North American revenue totaled $120 million.

• Contributed to the profitable growth of the company through the consistent attainment of sales objectives; increased sales productivity by 28% through effective team building and staff motivation.
• Streamlined operational processes, which resulted in increased efficiency and reduced redundancy.
• Hired as Account Manager; progressed to New York District Sales Manager, Eastern Regional Sales Manager, and Deputy Account Manager.
• Held Top Secret Security Clearance.

EDUCATION

BERNARD M. BARUCH COLLEGE, New York, NY
Bachelor of Business Administration in International Marketing

Career Summary:
A results oriented Production and Operations Manager with a solid performance record of increasing responsibility and exceeding goals. Strong organization, communication and problem solving skills with a comprehensive theoretical and practical background in human resource development and quality assurance. A reputation for professionalism, leadership and creative decision making.

Professional Experience:

Trans World Alloys East Shipper/Receiver Inventory Control Forklift Operator	Holtsville, NY	Jan. 1995 to Present
Grumman Aerospace Production Supervisor Methods Planner Lead Worker Production Worker	Bethpage, NY	1991 to Dec. 1994 1989 to 1991 1980 to 1989 1973 to 1980

Abilities and Achievements:

Management:

• Structured, motivated and provided decision support to an effective manufacturing force of more then 110 employees, strategically delegated responsibility and authority through middle management crew.
• Estimated and outlined yearly payroll.
• Supervised extensive training programs for new and existing personnel.
• Ensured strict adherence to corporate and customer specifications. Final responsibility for resolving customer problems.
• Actively promoted excellence in production standards as a Quality Leader.

Production and Operation:

• Greatly reduced the flow time of work orders while cutting production costs by 25% and slashing product defects by more than one-third.
• Evaluated, estimated and specified all job production costs and man-hour requirements. Developed and coordinated production schedules in accordance with corporate goals.
• Analyzed engineering drawings and implemented detailed operational instructions for manufacturing.
• Identified detail part and raw material needs from job specifications.
• Established and administered inventory control procedures.
• Developed logistics plan to distribute raw materials and tools to work stations for maximum efficiency and productivity.
• Facilitated communications with Detail Tool Shop and Production Shop to resolve tooling problems.
• Reviewed and approved operation sheets, tool orders and manufacturing changes prior to release for fabrication.

Human Resources:

• Prepared and maintained personnel records.
• Administered employee evaluations and provided performance feedback.
• Oversaw work force adjustments and modifications in adherence to corporate objectives.
• Provided career path development counseling.

Specialized Training:

References: Available upon request.